Legal

Privacy Policy

Last updated: March 2026

1. Overview

SmoothSail ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use SmoothSail.ai ("the Service").

2. Data We Collect

We collect the following categories of data:

Account Information

Email address, name, timezone, language preferences, and authentication data (including Google OAuth tokens if you connect your Google account).

Health & Wellness Data

Nutrition logs, weight, water intake, mood, sleep data, activity logs, blood test results, medical visits, and other health metrics you choose to share.

AI Conversations

Messages you send to the AI assistant, AI responses, and contextual memory the system builds to personalize your experience.

Connected Services

If you connect Google Workspace, we access Gmail, Calendar, Drive, Sheets, and Docs data as authorized by you. OAuth tokens are encrypted at rest.

Usage Data

Feature usage patterns, error logs, and performance metrics to improve the Service. We do not sell usage data to third parties.

3. How We Use Your Data

  • Provide and personalize the AI assistant experience
  • Track health, nutrition, and wellness metrics you choose to log
  • Generate insights and recommendations based on your data
  • Process payments and manage subscriptions
  • Send service notifications and updates
  • Improve and debug the Service

4. Data Storage & Security

Your data is stored in Supabase (PostgreSQL, hosted on AWS us-east-1) with Row-Level Security (RLS) policies ensuring you can only access your own data. OAuth tokens are encrypted using pgcrypto. The AI Engine runs on Railway with encrypted environment variables. All data in transit uses TLS encryption.

5. Third-Party Services

We use the following third-party services to operate SmoothSail:

ServicePurposeData Shared
SupabaseDatabase & authenticationAccount & app data
Google (Gemini)AI model providerConversation messages
StripePayment processingEmail, payment info
Google WorkspaceEmail, calendar, docs (optional)As authorized by you
VercelWebsite hostingAccess logs
RailwayAI Engine hostingApplication logs

6. AI Data Processing

Your conversations and personal data are processed by AI models to provide personalized assistance. We do not use your data to train AI models. Conversation context is maintained per-user and isolated by Row-Level Security policies. You can delete your AI memory and conversation history at any time.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, all personal data is permanently removed within 30 days. Anonymized, aggregated analytics data may be retained indefinitely.

8. Your Rights

You have the right to:

  • Access — Request a copy of your personal data
  • Export — Download your data in a portable format
  • Correct — Update inaccurate personal information
  • Delete — Request permanent deletion of your account and data
  • Disconnect — Revoke access to connected services (Google, etc.)

To exercise these rights, visit Settings in the app or email privacy@smoothsail.ai.

9. Cookies

We use essential cookies for authentication and session management. We use analytics cookies (PostHog) to understand how the Service is used. You can disable non-essential cookies in your browser settings.

10. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from children. If we learn that we have collected data from a child under 18, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a notice within the Service. The "Last updated" date at the top reflects the most recent revision.

12. Contact Us

For privacy-related questions, contact us at privacy@smoothsail.ai.

Also see our Terms of Service and Health Disclaimer.